{"id":3627,"date":"2024-08-08T07:30:10","date_gmt":"2024-08-08T07:30:10","guid":{"rendered":"https:\/\/docs.oxahost.support\/?post_type=ht_kb&p=3627"},"modified":"2024-08-08T07:38:43","modified_gmt":"2024-08-08T07:38:43","slug":"comment-lancer-une-demande-dannulation-depuis-lespace-client","status":"publish","type":"ht_kb","link":"https:\/\/docs.oxahost.support\/index.php\/knowledge-base\/comment-lancer-une-demande-dannulation-depuis-lespace-client\/","title":{"rendered":"Comment Lancer une demande d’annulation depuis l’espace client ?"},"content":{"rendered":"\n

\u00c9tape 1 : Acc\u00e9der \u00e0 votre espace client<\/h2>\n\n\n\n

Si vous ne savez pas comment acc\u00e9der \u00e0 votre espace client, cliquez sur ce lien<\/a> pour obtenir des instructions d\u00e9taill\u00e9es.<\/p>\n\n\n\n

\u00c9tape 2 : Lancer la demande d’annulation<\/h2>\n\n\n\n
    \n
  1. Ouvrir le menu \u00ab\u00a0Mes services\u00a0\u00bb<\/strong>

    – Connectez-vous \u00e0 votre espace client.
    – Dans le menu principal, cliquez sur Mes services<\/strong>.<\/li>\n<\/ol>\n\n\n\n
    <\/div>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n
    <\/div>\n\n\n\n
      \n
    1. S\u00e9lectionner le service \u00e0 annuler

      – Rep\u00e9rez l’offre d’h\u00e9bergement que vous souhaitez annuler.
      – Cliquez sur les trois points …<\/strong> \u00e0 droite de cette offre.
      – S\u00e9lectionnez Afficher les d\u00e9tails<\/strong>.<\/li>\n<\/ol>\n\n\n\n
      <\/div>\n\n\n
      \n
      \"\"<\/figure>\n<\/div>\n\n\n
      <\/div>\n\n\n\n
        \n
      1. Initiation de la demande d’annulation

        – Dans les d\u00e9tails de l’offre, cliquez sur Demande d’annulation.<\/li>\n<\/ol>\n\n\n\n
        <\/div>\n\n\n
        \n
        \"\"<\/figure>\n<\/div>\n\n\n
        <\/div>\n\n\n\n
          \n
        1. Remplir le formulaire d’annulation<\/li>\n<\/ol>\n\n\n\n
            \n
          • Raison de l’annulation<\/strong> : D\u00e9crivez bri\u00e8vement pourquoi vous souhaitez annuler le service. Cela nous aide \u00e0 am\u00e9liorer nos services.<\/li>\n\n\n\n
          • Type d’annulation<\/strong> : Choisissez entre :

            \n
              \n
            • Imm\u00e9diate<\/strong> : Le service sera annul\u00e9 imm\u00e9diatement.<\/li>\n\n\n\n
            • Fin de la p\u00e9riode de facturation<\/strong> : Le service sera annul\u00e9 \u00e0 la fin du cycle de facturation en cours.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
              <\/div>\n\n\n
              \n
              \"\"<\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"

              \u00c9tape 1 : Acc\u00e9der \u00e0 votre espace client Si vous ne savez pas comment acc\u00e9der \u00e0 votre espace client, cliquez sur ce lien pour obtenir des instructions d\u00e9taill\u00e9es. \u00c9tape 2 : Lancer la demande d’annulation<\/p>\n","protected":false},"author":5,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[31],"ht-kb-tag":[],"class_list":["post-3627","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-facturation"],"yoast_head":"\nComment Lancer une demande d'annulation depuis l'espace client ? - Base des connaissances OXAHOST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.oxahost.support\/index.php\/knowledge-base\/comment-lancer-une-demande-dannulation-depuis-lespace-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment Lancer une demande d'annulation depuis l'espace client ? 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