{"id":2644,"date":"2023-07-19T09:11:47","date_gmt":"2023-07-19T09:11:47","guid":{"rendered":"https:\/\/docs.oxahost.support\/?post_type=ht_kb&p=2644"},"modified":"2024-07-19T10:26:48","modified_gmt":"2024-07-19T10:26:48","slug":"comment-obtenir-le-support-pin-de-votre-compte-oxahost","status":"publish","type":"ht_kb","link":"https:\/\/docs.oxahost.support\/index.php\/knowledge-base\/comment-obtenir-le-support-pin-de-votre-compte-oxahost\/","title":{"rendered":"Comment obtenir le Support Pin de votre compte Oxahost ?"},"content":{"rendered":"\n

Pour assurer une communication fluide et s\u00e9curis\u00e9e avec notre support technique, veuillez nous transmettre le support Pin<\/strong> de votre compte. Ce code permettra \u00e0 nos agents d’acc\u00e9der de mani\u00e8re autoris\u00e9e \u00e0 vos produits, services et factures, facilitant ainsi une assistance efficace.<\/p>\n\n\n\n

    \n
  1. Acc\u00e9dez \u00e0 votre compte chez Oxahost<\/strong>.<\/li>\n\n\n\n
  2. Dans la barre Gauche, vous trouverez la rubrique  \u00ab\u00a0Support Pin\u00a0\u00bb.<\/li>\n\n\n\n
  3. Cliquez sur le bouton \u00ab\u00a0Show full pin\u00a0\u00bb.<\/li>\n<\/ol>\n\n\n\n
    <\/div><\/div>\n\n\n\n
    <\/div>\n\n\n\n
      \n
    1. L’int\u00e9gralit\u00e9 du support Pin sera affich\u00e9e.<\/li>\n<\/ol>\n\n\n
      \n
      \"\"<\/figure>\n<\/div>\n\n\n

      Veuillez fournir le code Pin de support lors de vos interactions avec un agent du support ou lorsqu’il vous est demand\u00e9.<\/strong><\/p>\n\n\n\n

      Pour modifier le support Pin, il vous suffit de cliquer sur le bouton \u00ab\u00a0Generate New Pin\u00a0\u00bb pour cr\u00e9er un nouveau code de support.<\/p>\n\n\n\n

      Si vous avez besoin d\u2019une assistance suppl\u00e9mentaire, n\u2019h\u00e9sitez pas \u00e0 nous contacter via les tickets de support ou par t\u00e9l\u00e9phone :

            \u2013 Ticket de support<\/strong> \u2013 Si vous \u00eates d\u00e9j\u00e0 client, cliquez ici<\/a> pour faire votre demande, sinon cliquez ici<\/a>. Choisissez en suite le d\u00e9partement en fonction de la nature de votre requ\u00eate. 

            \u2013 Support t\u00e9l\u00e9phone<\/strong> \u2013 Appelez le       +216 36 011 290<\/a>

      Vous pouvez \u00e9galement consulter nos articles de la base de connaissances pour obtenir des r\u00e9ponses aux questions courantes et vous guider dans les diff\u00e9rentes \u00e9tapes de configuration, de param\u00e9trage et de d\u00e9pannage.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[32],"ht-kb-tag":[],"class_list":["post-2644","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-securite-compte-client"],"yoast_head":"\nComment obtenir le Support Pin de votre compte Oxahost ? - Base des connaissances OXAHOST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.oxahost.support\/index.php\/knowledge-base\/comment-obtenir-le-support-pin-de-votre-compte-oxahost\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment obtenir le Support Pin de votre compte Oxahost ? 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